Terms of Service

1. Description of Service

Hayway is a childcare management, internal billing, and compliance automation platform. The platform is designed to allow childcare centers, preschools, and camps ("Providers") to manage attendance, coordinate scheduling, automate state subsidy tracking, and collect tuition from parents or guardians ("End Users").

2. User Accounts and Responsibilities

• Accuracy: You agree to provide accurate, current, and complete information during registration and account maintenance.
• Security: You are entirely responsible for maintaining the confidentiality of your account credentials, including PIN codes and device authenticators used for check-ins. You must notify us immediately of any unauthorized use of your account.
• Provider Obligations: Providers are solely responsible for ensuring that their collection, storage, and use of student and family data complies with all local, state, and federal privacy regulations.

3. Fees, Billing, and Fintech Operations

• SaaS Subscriptions: Providers agree to pay the monthly subscription fees associated with their selected software tier (Starter, Pro, or Enterprise). Subscription fees are non-refundable and automatically renew each month unless canceled in writing.
• Payment Processing via Stripe Connect: Hayway integrates with Stripe Connect to facilitate payment processing. By using our billing tools, Providers agree to Stripe's Connected Account Agreement.
• Transaction Markups and Fees: Hayway reserves the right to collect an application fee or markup on transactions processed through the system (including credit card and ACH transfers). Providers may configure their account to pass convenience fees directly to End Users where legally permissible.
• Compliance Fees: An additional platform fee may be applied to transactions or claims processed through our automated state childcare subsidy compliance suite.

4. Biometric Check-In and Passkeys

The Service provides a WebAuthn-based biometric login and check-in mechanism.

• By enabling this feature, you acknowledge that authentication is performed locally by your hardware device.
• MU Works LLC disclaims all liability related to local device hardware failures, unauthorized device access, or the security configuration of your personal mobile device or desktop computer.

5. Government Subsidy Disclaimers

While Hayway provides automated tools to help Providers compile, format, and track attendance for state childcare assistance programs (such as the Kentucky Child Care Assistance Program), MU Works LLC is not a government entity.

Providers are exclusively responsible for auditing, verifying, and submitting final claims. We guarantee no specific recoupment outcomes and accept no liability for state subsidy claim rejections, delays, or compliance penalties.

6. Intellectual Property

The software, branding, user interface designs, and underlying architecture of Hayway are the exclusive property of MU Works LLC. You are granted a limited, non-exclusive, non-transferable license to access the platform during your active subscription or authorized use period. You may not reverse-engineer, clone, or scrape the platform.

7. Limitation of Liability

To the maximum extent permitted by law, MU Works LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages. This includes, without limitation, loss of profits, loss of data, or operational disruptions resulting from system downtime, payment delays, or unauthorized account access. Our total liability for any claim arising under these Terms shall not exceed the amount you paid to us in the three months preceding the claim.

8. Governing Law

These Terms and your relationship with the Service shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law principles. Any legal actions arising under this agreement must be filed in the appropriate courts located in Indiana.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website or sending an email notification. Continued use of the Service after modifications become effective constitutes acceptance of the revised Terms.

10. Contact Information

For inquiries regarding these Terms of Service, please contact:

MU Works LLC

jalil@haywayapp.com